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Kentucky Teachers' Retirement System

If you are emailing KTRS to ask retirement questions or questions about your account, please include your full name and
your KTRS Member ID number
or you may contact KTRS by phone or postal mail using the contact information provided at the bottom of this page.

KTRS can only answer general questions by email. Requests involving confidential account information will be answered by postal mail.

KTRS New Office Hours
  Monday - Friday
  8:00 AM - 5:00 PM
KTRS Holiday
CLOSING Schedule View ]

Effective October 1, 2006, the KTRS office began its new schedule of 8:00 a.m.- 5:00 p.m., Eastern Time, Monday – Friday.
The new schedule provides KTRS staff with extra time each day to better serve members who live in the Central Time Zone.

To make contact using EMAIL

For General Questions and Inquiries by Email:


Never email KTRS personal information, especially your social security number.
Please use your KTRS Member Identification Number or ONLY the last 4 digits of your Social Security Number, if necessary. If you have a question call 1-800-618-1687.

To make contact using US MAIL

Kentucky Teachers' Retirement System
479 Versailles Road
Frankfort, KY 40601-3868






2014 Holiday Schedule
KTRS will be closed on the following dates:
Wednesday, January 1, 2014 New Year's
Monday, January 20, 2014 Martin Luther King, Jr.'s Birthday
One-half day, Friday, April 18, 2014 Good Friday
Monday, May 26, 2014 Memorial Day
Friday, July 4, 2014 Independence Day
Monday, September 1, 2014 Labor Day
Tuesday, November 11, 2014 Veterans Day
Thursday & Friday, November 27-28, 2014 Thanksgiving


KTRS will be CLOSED on ...
Wednesday, December 24 &
Thursday, December 25, 2014

KTRS will be OPEN on Friday, December 26, 2014

Thursday & Friday, January 1-2, 2015 New Year's


479 Versailles Road, Frankfort, Kentucky 40601 / Phone: 1-800-618-1687